How can we help?
Short, plain-language guides for the most common things neighbors do on Knoc. If you're stuck, email us — a real person will answer.
Asking neighbors for footage
How to file an incident on Knoc and ask the neighbors on your block for help.
Read the steps
Sending footage to a neighbor
How to respond when a neighbor asks for your camera footage or photos.
Read the steps
Sharing a Ring camera clip
How to copy a Ring share link and paste it into your reply on Knoc.
Read the steps
What is your Community?
How Knoc Communities work, who runs one, and how to join or start one.
Read moreStill stuck?
Tell us what's going on — a real person reads every message.