How can we help?
Short, plain-language guides for the most common things neighbors do on Knoc. If you're stuck, email us — a real person will answer.
Asking neighbors for footage
How to file an incident on Knoc and ask the neighbors on your block for help.
Read the steps
Sending footage to a neighbor
How to respond when a neighbor asks for your camera footage or photos.
Read the steps
Sharing a Ring camera clip
How to copy a Ring share link and paste it into your reply on Knoc.
Read the stepsStill stuck?
Tell us what's going on — a real person reads every message.